Tech Support

Tech Support

If you are a Managed Service customer then you can log a support request at https://helpdesk.lanceit.com.au
If you are not yet a managed service customer then get in touch with our sales team. Managed services allow us to understand and manage your IT environment so that we can keep it secure and scalable. You will get priority support and our team is ready to provide support, best practice advice, security management and other IT tasks. 

You can visit our website for more information and to manage your licence billing by visiting the customer portal. 


    • Related Articles

    • Clear the cache in Teams for Mac OS

      Classic Teams If Teams is still running, right-click the Teams icon in the dock, and then select Quit or press Command (⌘)-Q. In the Finder, open the /Applications/Utilities folder, and then double-click Terminal. Enter the following command, and ...
    • Docking Stations

      Purpose There are several layouts where a dock would apply, however the most common purpose for a SOHO or enterprise docking station solution is to simply plug in one cable and use all other peripherals and connectivity through the dock, leaving the ...
    • Should I buy older PCs for my business from a large chain?

      The short answer is, "NO." You may be tempted to buy clearance PCs from large stores like Harvey Norman, JB Hi-Fi, or The Good Guys whilst they're on sale or for the peace of mind that comes with having a warranty backed by a large established chain. ...
    • Popular Articles

    • Email deliverability

      If emails are not arriving in your inbox from your bulk email platform you need to consider making a few changes. Over the years email has become a widely used marketing tool. It has one of the lowest costs of all marketing channels. Unfortunately, ...
    • Migrating from Chrome to Edge

      You might be in a situation where you'd just like to have all of you favorites or auto-fills moved over from one browser to another. Some reasons may be that you're more interested in using Edge now because of that handy little AI that all the cool ...
    • Dev as a Service

      CRM Development, or any software development, can be a large project. Often, when creating software or implementing projects, the underlying business case changes over time. We find that an Agile development process is the best way to deliver real ...
    • Tag your Zoho Partner

      To allow us to provide you with support we need to add your account to our partner portal. If you are reading this, it is likely that you would like to tag us as your Zoho partner. Tagging us as your partner allows us to complete support requests on ...
    • Relevate People Recruitment FAQs

      Welcome to Relevate People, This article will guide you through some common questions about working with us: FAQs Am I working for Relevate People? Relevate People is a Technical Virtual Staffing organisation. We provide the facilities for our ...