How to Reset a Windows Computer
How to Reset a Windows Computer
If a computer is severely infected with malware or has become too slow to use, a factory reset is the "nuclear option" to give the PC a fresh start.
Option A: Keeping Your Files
Go to Settings > System > Recovery.
Click Reset PC.
Choose Keep my files. This removes apps and settings but saves your documents and photos.
Option B: Removing Everything (Fresh Install)
Go to Settings > System > Recovery.
Click Reset PC.
Choose Remove everything. This wipes the entire drive. Ensure you have a backup of your data before choosing this.
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