Clear the cache in Teams for Windows

Clear the cache in Teams for Windows

If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help. After you clear the cache, restart Teams.

Clear the cache in Teams for Windows

Classic Teams

If Teams is still running, right-click the Teams icon on the taskbar, and then select Quit.

Open the Run dialog box by pressing the Windows logo key +R.

2. In the Run dialog box, enter the following path, and then select OK:

%appdata%\Microsoft\Teams

3. Delete all files and folders in the directory.

4. Restart Teams.

New Teams

Method 1: Reset the app

Type settings in the search box, and then select the Settings app from the results.

Select Apps > Installed apps, and then type Microsoft Teams in the search 

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